Rockwell Medical Supply

Privacy Policy

Rockwell Medical Supply has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site. In order to fully understand your rights, we encourage you to read this Privacy Statement and to consult our Terms and Conditions page. Please direct questions regarding this statement to heather.merchberger@rockwellmsi.com.

IP Addresses
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to help identify you and your shopping cart and to gather broad demographic information. An IP address is a number that is assigned to your computer automatically when you use the Internet. When you visit a particular Web page in the Web site, our servers log your IP address.

Cookies
Our site uses cookies to keep track of your shopping cart. We also use cookies to deliver content specific to your interests. A cookie is a message sent to your browser from a Web server and stored on your computer's hard drive. Most Internet sites use cookies. You can set your browser preferences to reject all cookies, but this will prevent you from using most customized services and you may have to repeatedly enter log in information in order to use some services. Cookies make your experience easier by saving your preferences. We do not place advertiser's cookies on customers' computers.

Registration
Our site's registration form requires users to give us contact information (like their name and email address), and may require users to provide unique identifying information (such as their medical license number), financial information (such as their account or credit card numbers), and/or demographic information (such as their zip code or medical specialty). Registration data may be used to contact Rockwell Medical Supply customers with information about our company such as order status, special offers, and new content or services on our Web site. If you do not wish to receive these notifications, you may remove yourself from future mailings; please see the choice/opt-out section below. Purchasing information will not be shared with supply or other third party partners unless it is for drop ship orders. Financial information that is collected is used to check the users' qualifications for registration and to bill the user for products and services. Unique identifiers (such as a username and password) are collected to verify the user's identity when accessing the web site. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect visitors' contact information (such as their email address), unique identifying information (such as user name and password), and financial information (such as their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications. Unique identifiers (such as user name and password) are collected from Web site visitors to verify the user's identity and for use in establishing and identifying account numbers in our record system.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Web servers are behind a firewall and monitored at all times. All transactions, as well as financial and personal information, are encrypted using secure server software (SSL), the industry standard and among the best software available today for secure commerce transactions.

Correct/Update
This site gives users the following options for changing and modifying information previously provided.
E-mail
heather.merchberger@rockwellmsi.com

Visit www.rockwellmdsupply.com
Call the following telephone number: 1-800-223-1044
You can fax Customer Service at 1-310-830-9018

Acceptance of Privacy Policy
By using the Rockwell Medical Supply site and services, you signify acceptance of this privacy statement. If you do not agree or are not comfortable with any policy described in this privacy statement, your only remedy is to discontinue use of the Rockwell Medical Supply site and phone, fax or email information to us. We reserve the right to modify this privacy statement at any time. Your continued use of any portion of the Rockwell Medical Supply site following notification or posting of such changes will constitute your acceptance of those changes.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:
Rockwell Medical Supply, Inc
P.O. Box 3639
Seal Beach, CA 90740
heather.merchberger@rockwellmsi.com

Phone: 1-800-223-1044
Fax: 1-310-830-9018

Choice/Opt-Out
Rockwell Medical Supply gives users the following options for removing their information from our database to not receive future mailings.

  • You can send e-mail to unsubscribe@rockwellmsi.com

  • You can call Customer Service toll free at 1-800-223-1044

  • You can fax Customer Service at 1-310-830-9018